Company Spotlight: Focusing on the Customer Experience Makes All the Difference

| Posted in Industry Info | HWAMarketing | 0 Comments

RISMEDIA, August 8, 2011—As many consumers would likely agree, a good or bad customer experience can change everything. This is a reality that Illinois-based Home Warranty of America (HWA) not only takes to heart, but actively implements into its everyday business practices. With a consumer-oriented mindset at the forefront, the company prides itself on being the home warranty company that serves up the greatest customer experience possible—all day, every day. By staying in tune with the needs of those it serves, HWA maintains a firm grasp on the fact that a positive, service-driven customer experience can make a difference in the lives of all involved.

Home Warranty of America Now Offers Plans in All 50 States with the Addition of North Carolina

| Posted in Industry Info | HWAMarketing | 0 Comments

BUFFALO GROVE, IL, July 12, 2011 – Home Warranty of America, one of the leading providers of home warranties and options in the United States, announced today it received approval from the state of North Carolina to begin offering home warranty plans in the state.

Home Warranty of America Named to the 2010 Inc. 5000 List for Fourth Year in a Row

| Posted in Industry Info | HWAMarketing | 0 Comments

BUFFALO GROVE, IL, October 5, 2010– Home Warranty of America has been named to the exclusive Inc. 5000 list of America’s Fastest-Growing Private Companies for the fourth year in a row. HWA was the only home warranty company to make the Top 50 Insurance Companies list. The list represents the most comprehensive look at the most important segment of the economy – America’s independent-minded entrepreneurs.

Plumbing System Maintenance

| Posted in Home Maintenance,Plumbing | HWAMarketing | 1 Comment

Drain piles can clog and valves and fittings develop leaks. Small leaks usually grow and can cause major water damage in your home. Fixing leaks right away and keeping an eye and ear out for them is critical.

Clean Your Drains
You can clean your drains in your sinks and tub by simply running hot water and then pouring a handful or so of baking soda down each of them. Let the hot water run for a few minutes and then repeat the procedure. This helps remove grease and sediments that buildup over time in your pipes. You may want to do this a couple of times a year.

HUD’s Interpretative Rule of RESPA

| Posted in Industry Info | admin | 1 Comment

In response to the recent “interpretive rule” published by the U.S. Department of Housing and Urban Development “HUD” in the June 25, 2010 Federal Register, many questions have recently been raised regarding service fees paid by home warranty companies to real estate professionals on a ‘per transaction’ basis.

Visit our website for more information – http://www.hwahomewarranty.com/professionals/hudrespa/

Air Conditioning Maintenance

| Posted in Home Maintenance,HVAC | HWAMarketing | 1 Comment

Your central air conditioning system needs to be maintained regularly not only for your comfort, but safety and efficiency. It is an expensive system and contains several components, using a significant amount of energy. It not only cools, but dehumidifies and filters your air.

Air Filter
The air filter should be replaced or washed, according to the manufacturer’s instructions. A dirty filter causes the fan motor to work harder, consuming more energy and life. Making sure the filter is always clean will help provide relief to any allergy sufferers in your home. These filters can require changing or cleaning monthly during the heavy air conditioning season.

Heating System Maintenance

| Posted in Home Maintenance,HVAC | HWAMarketing | 0 Comments

You need to have your furnace serviced annually by a competent professional for efficiency and safety. It is if not the most expensive, it’s one of the most expensive and important systems in your home and complicated. Most furnaces are powered by either gas, electricity or oil and may be integrated into your whole home HVAC system – heating, ventilation, and air conditioning. Schedule regular maintenance on the entire system before the season starts, (September for your furnace) and you can often get better pricing and quicker response from your professional contractor.

Energy Efficiency Rebate Program

| Posted in Energy Efficiency,Industry Info,Little Green Things | HWAMarketing | 0 Comments

Do your clients know that more than 70% of the energy used in our homes is for appliances, refrigeration, space heating, cooling, and water heating? Replacing old appliances and equipment with those that are ENERGY STAR labeled can help American families save significantly on their utility bills. Each state and territory has selected its own set of ENERGY STAR qualified products to rebate, based on the DOE list of recommended appliances:

- Boilers
- Central air conditioners
- Clothes washers
- Dishwashers
- Freezers
- Furnaces (oil and gas)
- Heat pumps (air source and geothermal)
- Refrigerators
- Room air conditioners
- Water heaters

To encourage customers to buy energy efficient products, ENERGY STAR partners occasionally sponsor special offers, such as sales tax exemptions or credits, or rebates on qualified products.

Home Warranty of America Achieves 94% Satisfaction Rating with its Customers

| Posted in Industry Info | HWAMarketing | 0 Comments

BUFFALO GROVE, IL, April 6, 2010 – Home Warranty of America, one of the leading providers of home warranties and options in the United States, announced today that in a recent survey, 94% of its customers would recommend HWA to friends and family.  Additionally, many of HWA’s customers said they already do recommend the company on a consistent basis.